Showing posts with label ERP for Service Management. Show all posts
Showing posts with label ERP for Service Management. Show all posts

Friday, September 25, 2015

eresource gives its customers what they want

eresource ERP solutions from eresource Infotech are totally a web-based ERP solution and cover everything needed to run an organization irrespective of size of a company. eresource offers exclusive ERP solutions for various industries and operations such as Manufacturing, Pharmaceuticals, Construction and Infrastructure, Trade and Sales, Preventive Maintenance and Human Resources etc. eresource ERP solution is best known to be less expensive, easier to implement, and easier to maintain.
Being a Web-based ERP solution, the solution provides real-time information about all the operations of an organization that includes finance, purchase, inventory, employee management, e-commerce and many many more. This browser-based application allows you to work from anywhere at any time with use of a desktop or laptop which has a net net connection and a browser application.
eresource is following a widely accepted approach by providing exclusive ERP system for each and every industry. This is in keeping with our primary objective which is, give what the customer wants rather than what we have. This also could be the reason behind our unmatchable success. Having said that, developing exclusive ERP system for various industries are somewhat a complex issue as all customer-specific functionality must be included in the system effectively.
Initially when we launched the system there was just one common ERP system that has been developed serve all segments. It must be admitted that developing such a package was not easy. As everyone knows that meshing the specific needs of thousands of customers into a single coherent package was not only that easy but also Read More...

Wednesday, August 18, 2010

Service Management Module

After sales support system

Eresource ERP Service Management module is to log and render timely support to the customers after sales. The module helps to meet the demand of customers by providing them the facility to access information and answer to the service request.

By implementing this module the customer is supported by round-the-clock service by us. This feature facilitates all necessary information and solutions the customers required to help themselves, anytime and anywhere.

The customer can log the support call; these calls can be assigned to the respective site engineers. The site engineers view all calls allotted them. After the call is attended and addressed, ability for site engineers to capture the call information available in this module.

Furthermore, customer can view this product information, support agreement and support call status. Any spare part required for this call can be requested by the site engineer. The service management module also allows creating service invoice and spare part invoice.

For more information kindly visit :
http://www.eresourceerp.com/Service-Management.html
Or Contact us at :
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Phone:+91 22 25827692+91 22 25828775+91 22 65130234+91 22 41118000 / 8049 (50 lines)
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http://twitter.com/erperesource

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