What is customization of an ERP System?

In normal circumstances an ERP Software being developed as per the specific industry requirement recommended by the organization or the company. However, in some cases, for reasons of misalignment and strategic alignment, customizations of enterprise systems are necessary.

As you know that an ERP system is already a complex system, which requires massive amounts of organizational change as part of the implementation process. Therefore the added complexity of customizing the ERP system can be little problematic, if not carried out in very professional manner.

Customization of ERP system refers to either interfaces or modification. This kind of customization in an ERP system will have the biggest impact on strategic alignment and system agility. Also, interfaces and modifications are both "code" change type customization, meaning that a certain amount of custom programming is required to achieve this type of customization.

Customization is carried out to place the system in proper working mode because the running ERP business process does not mirror the desired business process. Strategic customizations and consistency customizations are the two types of customizations that are carried out in an ERP Software system. Strategic customizations are important, as these types of customizations aid in strategic alignment. Consistency customizations are customizations made for the purpose of replicating a status quo business process.



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