During the olden days, a large number of people who were connected with the ERP sector such as analysts, programmers and users did the implementation of ERP systems in a single firm. Now, as we all know, Enterprise Resource Planning (ERP) relies on very large and complex software, the main reason being its extensive function within the organization.
However, due to the advent of the internet, consultants are now able to connect to company computers for any basic installation such as those of standard updates.
Nowadays, a trend catching up is that of web-based ERP systems. These ERP systems can be downloaded easily through web browsers. The major advantage of these web-based ERP's is that they traverse multiple platforms and can be maintained from one centralized location. There is no requirement for a client installation to deploy them.
If we go by today's standards, customization is the buzzword for every ERP system implementation. The main reason for this the generic nature of the ERP packages as far as their reports and examinations are concerned. As the ERP System may pr may not be customized according to the needs of the customer, it can be said that it is the customization that makes the ERP a super success or an abject failure.
In the olden days, the main problem in customizing and implementing an ERP was that there were no ERP Software companies which were concerned with this line of work. This is however not the case anymore. There are a whole number of ERP Software companies that have sprung up in recent times, which are exclusively focused in the ERP domain. Some of the most reputed ERP Software companies are SAP, Oracle, BAAN, etc. However, these companies were more into Windows-based installation rather than Web-Base installation. One of the major players in the web-based ERP Software Company market is the Mumbai-based eresource ERP.
These ERP Software companies basically send experts over to study the system, the business processes, etc. and give suggestions as to how the existing system can be tailored to suit an ERP installation. It is not required that the entire ERP system belonging to the ERP Software Company be installed at the client location. Just the basic modification of the existing ERP system at the client location by the ERP Software Company is sufficient.
It is the responsibility of the ERP Software Company to send people over to the client so as to train their existing personnel in the workings of the newly installed ERP system. Thus, the education, subsequent training, and any sort of troubleshooting of the newly installed ERP system, is concerned is borne by the ERP software company. This is a very important factor as far as operating and ERP system is concerned.