Wednesday, December 28, 2011

Bill of Materials (BoM)

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Bills of Materials (BOM) are normally accessed according to production or procurement deadlines. The History Management function allows several types of BOM to be managed simultaneously, and can be operated according to the needs of the customer.

Single Level Bills of materials and Multi Level Bills of Material can be generated in eresource ERP. For each manufactured line item on a WO, the system provides a bill of materials (BOM) and routing. In the single Level bill of materials only those subordinate components can be captured that are immediately required to manufacture the product.

The multiple BOM concept aids the management of a variety of similar BOMs (variant problem). Common components of similar BOMs are recorded in a 'Reference BOM-M' while components specific to individual BOMs are recorded in a separate 'Single Level BOM-M'. In this way, the BOM of a given material consists of a combination of data referring to common and individual components.

The advantage of this function is that changes of (data regarding) common components need only be carried out in the Reference BOM-M.

The data of BOMs is automatically shown against the work orders providing the ability to include configured items on a WO's BOM.

This gives the stores department to check if the stock of materials is available for a product manufacturing or batch manufacturing. Once the individual customer order is entered, it specifies how much components are required, the quantity including wastage and at what level of production the components will be required.

eresource ERP Bills of Materials are completely integrated into the system and support:

The procurement of materials at the optimum time (Material Requirement Planning module)
The placing of production orders (Production Planning and Control Module)
The issue of goods (Inventory Management Module)



Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Customer Relationship Management

Healthy customer relationship boosts business

For accomplishing desired success, organizations continuously strive for increased sales performance, superior customer service and enhanced customer relationship management.

To achieve these objectives you need solutions that provide rapid access to centralized customer information. You should also be able to access detailed and up-to-date communication history to foster customer and prospect relationships, close sales and streamline all customer contact activities.

Eresource ERP offers consistent and readily available customer and prospect data, allowing you to manage pre-sales activities, perform automated sales processes, deliver consistent customer service, evaluate sales and service successes and identify trends, problems and opportunities.

Benefits at a glance

Interaction with other areas of the system, gives you a 'clear' view of the customer
Maximising opportunities and retaining high value customers enhances revenue and profit.
Provides value-added services enable you to stay ahead of your competitors.
Improves product development and service delivery processes
Prepare your personnel with in-depth knowledge of the customer's needs
Organizes the customer experience through quick problem resolution
Easy re-run of customer information over and over again

Successful customer interaction

The eresource ERP CRM module helps you know your customer better and includes many features such as activities, history, related contacts, addresses of your customers and their relations with your competitors. The flexible database structures enables you whatever information you would like to keep on your customer and maintains such information for your future reference.

The eresource ERP CRM module also facilitates control and organization of entire sales process, from offer to invoice. It empowers your sales staff by providing details such as inventory status, estimated costs and delivery time, risk status, habits and special demands, and previous trades during offer stage.

The eresource ERP CRM module offers an effective customer complaint management tool which also includes repairs processing and document management.



Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

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