Tuesday, November 29, 2011

Browser based ERP system suits today's business process

You may ask - what makes eresource ERP different from other software available in the market? The first and foremost reason being that eresource is an Indian http://www.blogger.com/img/blank.gifbrowser based ERP software developed exclusively for the Indian market, especially the Small and Medium scale Enterprises. http://www.blogger.com/img/blank.gif

Looking at the contribution made by the SMEs in the Indian manufacturing industry, eresource felt it is necessary to provide them with a suitable business application that will ease their operational methods and bring growth to the industry. A browser based ERP solution will be an ideal solution to suit their needs and budget as eresource ERP needs a limit financial investment.

There was a time when implementation of solution was a long lost dream for many of the SMEs in India. They never imaged implementation of ERP could be within their reach in near future. But introduction of an affordable low-cost browser based ERP by eresource was a dream comes true for the Indian SMEs. The reason why we have come out with this kind of a solution is that if Indian SMEs could perform tremendously with the limited resources they have, they can also bring miracles in the indushttp://www.blogger.com/img/blank.giftry

We were sure that the implementation web-based browser supported eresource ERP will definitely change the way they work and also it can make the impact on their production sector, in both quality and quantity wise.

Another matter of success with browser based eresource ERP is its quick implementation. Unlike other systems, browser based eresource ERP system could be brought into action within a limit time as its implementation process takes a minimum time. When the conditions are approved by an organization the system http://www.blogger.com/img/blank.gifcould be deployed to its operational level within 90 days of time. That is a record time period when considering other ERP systems implementation process.

Over and above, eresource Infotech serves all our ERP customers directly, unlike some vendors who have a strategy to serve the large client directly whilst, directing SMEs to their re-sellers or consultants. Though our client list too include many large enterprises, when it comes to business we are impartial. That's our policy practice, indeed.



Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

ERP solution

One misconception prevalent before researching enterprise software was that an ERhttp://www.blogger.com/img/blank.gifa>P project was simply an IT project and that it was all about installing and testing software.

Only when an solution aligns with an organization's business strategies and business processes will it improve the enterprise's actual performance.

Business Processes with ERP Solution "Different companies can buy the same ERP system but have dramatically different results because of the various ways of utilizing the ERP software application. Companies use different strategies to accommodate their business processes for their solution implementation.

A lot of companies have very little or no focus on business processes, which means that their ERP projects are treated more like IT project. This is the worst strategy a company could adopt. Companies like these lack clear business objectives, anhttp://www.blogger.com/img/blank.gifd the efforts on ERP solution selection and implementations usually go waste.

Some other companies changed business processes to accommodate ERP functionality. Consultants usually suggest reengineering business processes prior to or concurrent with the ERP solution implementation and allowing a change agent to manage the numerous changes and ease the transition to the new processes.

A smaller percentage of companies changed their business processes independent of ERP, then selected or configured software to align with new processes." To utilize this strategy, companies usually rely on the assistance of consultants, as they need to select the best software fit, as well as define the most favorable business processes for the organization.

Other companies "changed or customized their ERP solution functionality to accommodate current business processes," which to most consultants is a surprising figure. It is not typical for a company to totally change or customize ERP software solution to fit their current processes, as it requires a tremendous amount of work to customize the ERP system while also accurately defining current processes. http://www.blogger.com/img/blank.gif

This is most likely due to responses from companies which had not yet started their ERP implementation and expected to maintain the lowest level of change to their current business processes. However, what they really should do is not to be afraid of change but to take advantage of the Solution' inherent best practices to improve their business processes.

In a nutshell, an ERP Solution is just a tool. Learning how to use the tool to effectively leverage operational success within the organization is the key to a successful ERP project

For more information kindly visit: http://www.eresourceerp.com/erp-solution.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

ERP Software Companies

During the olden days, a large number of people who were connected with the ERP sector such as analysts, programmers and users did the implementation of ERP systems in a single firm. Now, as we all know, Enterprise Resource Planning (ERP) relies on very large and complex software, the main reason being its extensive function within the organization.

However, due to the advent of the internet, consultants are now able to connect to company computers for any basic installation such as those of standard updates.

Nowadays, a trend catching up is that of web-based ERP systems. These ERP systems can be downloaded easily through web browsers. The major advantage of these web-based ERP's is that they traverse multiple platforms and can be maintained from one centralized location. There is no requirement for a client installation to deploy them.

If we go by today's standards, customization is the buzzword for every ERP system implementation. The main reason for this the generic nature of the ERP packages as far as their reports and examinations are concerned. As the ERP System may pr may not be customized according to the needs of the customer, it can be said that it is the customization that makes the ERP a super success or an abject failure.

In the olden days, the main problem in customizing and implementing an ERP was that there were no ERP Software companies which were concerned with this line of work. This is however not the case anymore. There are a whole number of ERP Software companies that have sprung up in recent times, which are exclusively focused in the ERP domain. Some of the most reputed ERP Software companies are SAP, Oracle, BAAN, etc. However, these companies were more into Windows-based installation rather than Web-Base installation. One of the major players in the web-based ERP Software Company market is the Mumbai-based eresource ERP.

These ERP Software companies basically send experts over to study the system, the business processes, etc. and give suggestions as to how the existing system can be tailored to suit an ERP installation. It is not required that the entire ERP system belonging to the ERP Software Company be installed at the client location. Just the basic modification of the existing ERP system at the client location by the ERP Software Company is sufficient.

It is the responsibility of the ERP Software Company to send people over to the client so as to train their existing personnel in the workings of the newly installed ERP system. Thus, the education, subsequent training, and any sort of troubleshooting of the newly installed ERP system, is concerned is borne by the ERP software company. This is a very important factor as far as operating and ERP system is concerned.

For more information kindly visit: http://www.eresourceerp.com/ERP-Software-Companies.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

ERP software system in Pharmaceutical Industry

Pharmaceutical-specific (Enterprise Resource Planning) software system is the most effective way to identify and track every single raw material from receipthttp://www.blogger.com/img/blank.gif through processing, packaging and shhttp://www.blogger.com/img/blank.gifipping, to the exact customer location. If that is the case then what prevents from many small and medium Indian enterprises keeping away from implementing this effective tool.

The ground reality points to cost factor. is costly, that's what some of the feedbacks we have received. eresource Infotech thought of an alternative. An affordable for ERP from eresource ERP for Indian market has been found its way through many of our customers who have started taking advantage of this effective tool in a very successful manner.

The advantage of eresource ERP software for pharmaceutical manufacturers are that it can effortlessly track lot properties while optimizing and improving other business processes like batch production, sales functions, inventory control, purchasing, quality assurance, accounting and financials, regulatory reporting etc.


ERP software system in Pharmaceutical Industry
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Pharmaceutical-specific ERP (Enterprise Resource Planning) software system is the most effective way to identify and track every single raw material from receipt through processing, packaging and shipping, to the exact customer location. If that is the case then what prevents from many small and medium Indian enterprises keeping away from implementing this effective tool.

The ground reality points to cost factor. is costly, that's what some of the feedbacks we have received. eresource Infotech thought of an alternative. An affordable for ERP from eresource ERP for Indian market has been found its way through many of our customers who have started taking advantage of this effective tool in a very successful manner.

The advantage of eresource ERP software for pharmaceutical manufacturers are that it can effortlessly track lot properties while optimizing and improving other business processes like batch production, sales functions, inventory control, purchasing, quality assurance, accounting and financials, regulatory reporting etc.

PHARMACEUTICAL ERP MODULES DEMO


It has been proved beyond doubt that implementation of eresource ERP systems not only gives more transparency to your business process but also it allows your business to operate more efficiently, predictably and more profitably.
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Implementing an industry-compatible eresource ERP system will not only meet the traceability requirements, but also seamlessly link all departments, resulting in streamlined operations, maximized productivity, and increased profitability.

While choosing an system you should consider both its ability to track every raw material from receipt through finished product delivery, and its adaptability to your unique manufacturing process. Eresource ERP helps you to oversee every area of your business without the necessity for separate software packages or expensive customization.

For more information kindly visit: http://www.eresourceerp.com/ERP-software-system-in-Pharmaceutical-Industry.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Emergence of eresource ERP software a boon for many industries

Initially, during its launch period, eresource ERP was mainly associated with manufacturing sector and all its developments were focused on in this industry. Majority of the manufacturing segments have relied on eresource for their logistic, supply chain and ware house ERP solution. eresource ERP has made its stamp on this sector and till today we have succeeded in keeping our superiority in this sector. The benefits received by the sector stood a testimony to the above statement.

In the later stage, we have started realizing that there are other industry sectors, which are getting deprived of the benefits of an effective ERP solution. This was due to unavailability of an affordable ERP system to match their needs or lack of an ERP system which could offer a suitable solution to their industry standard. eresource ERP overcame this limitation and offered a solution suited for all industries and sectors. Another encouraging fact is that the solutions offered equal benefits to the other sectors as well.

ERP was a complex application when it comes to the question of handling functions. Many of the ERP packages available in the market were more prone to serving individual functions. Even though some of them served multiple functions they did not always cater to different functions from different category. But it was not the case with eresource ERP. It could not only integrate different functions from different departments but also different function from different industries.

There was time when an ERP solution was an exclusive internal solution of an organization and many people in the organization were not aware of the existence of a technology under their nose or they have lacked the information about functioning. With the advent of Web-based eresource ERP everyone in this organization started realizing the functionalities of an ERP solution also its benefits.

Though there was awareness that ERP system was a web friendly application the advantage has not been fully explored, until eresource made its entry. However other ERP solutions had its own reservations in using internet abundantly. eresource ERP worked on them and hence became totally a web friendly application.

For more information kindly visit: http://www.eresourceerp.com/Emergence-of-eresource-ERP-software-boon-for-many-industries.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Wednesday, November 23, 2011

Detailed data about production and quality inspections

As far as a manufacturing organization is concerned, these are the most important factors affecting profitability and success. If this data could be captured and validated as the activities are happening, everyone in the organization will have accurate, timely information for decision-making.

eresource ERP enables a single, logical portal to capture and validate this information as it is happening on the production floor. When using the web=based ERP system eresource, data will be captured and validated in real time, summarized and instantly available to decision makers throughout the organization, wherever they may be and whatever role they may play.

Today's manufacturing solutions should enable shop floor workers to be knowledge workers. They should have a system that is capable of doing everything needed at his fingertips to set up the work center quickly and accurately and to make, count and measure parts or assemblies. Drawings, setup instructions, material requirements, customer alerts, inspection specifications and more should be available in electronic form on the shop floor. Alerts can be triggered immediately if a dimension or operating parameter is out of specification. Also when operators makes errors it could be identified on the spot and corrective actions can be taken immediately.

For more information kindly visit: http://www.eresourceerp.com/data-about-production-and-quality-inspections.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Lively ERP system must for business success

Be wise in your thinking and also in your actions

In the earlier days client-server method was the standard way of functioning in the computing world. Therefore it was natural that ERP applications running on desktop PCs stored their transactions on database servers running in the background.

This kind of an ERP system had many drawbacks and the primary issue with this type of an ERP system was the cost factor involved in it. Not only the cost factor but also the lack of customisation facility and absence of integration made this application not an ideal solution for a growing industrial set up. With this application, when you wanted to have an extra functionality, you either waited for the software vendor to decide it was a profitable feature, or you hired a specialist developer to embark on a long and costly process to build it for you. Connecting to other systems - like remote branches - was a distance dream and if it all it was executed it would make a big hole in your pocket. .

With the advent of Web technologies the method used in computing world in general and the ERP space in general witnessed a drastic and rapid change. With the browser-based ERP applications like resource ERP systems are cost-effective, readily customisable, easily integrated, and provide companies with the opportunity to offload their IT overhead to third-party providers.

Though lot of companies implemented web-based ERP system to run their business, there are many others companies that haven't taken advantage of these benefits - opting rather to continue hoarding IT hardware and software assets that threaten to become obsolete soon after they're installed. The reason for this trend is mostly tradition. Companies feel the need to retain their data on their premises "because that's the way it's always been done". In reality, it was done that way in the past because the technology didn't exist to do it better. Now it does - giving companies the chance to continually cut costs and improve performance.

There are questions raised that why the companies must upgrade their existing legacy system to a more advanced and user-friendly web-based ERP system?. The reason for their concern is the system they are working currently is giving them a comfortable working method though actually the system functions are mostly outdated. What these organizations are scared is changing to a modern technology will affect their working method which they are comfortably accommodated into. Coming out of that comfortably may be the prime reason why they are shying away from implementing a modern system. The most disappointing factor is their attitude won't do any good for the organization in the long run.

When an advanced web-based eresource ERP system is implemented, you could log in to the application through your browser from anywhere with an Internet connect and start working like from your office room.

With this application you could communicate with all the users in your network which puts you available to anyone who like to have your assistance anytime from anywhere. Being online from anywhere anytime can also solve all your problems in one go and can carry out all operations without any delay.

Be wise in your thinking and also in your actions. Place you before your competitors. There is no way other than going with the latest. Be smart in your business and implement eresource ERP today.

For more information kindly visit: http://www.eresourceerp.com/lively-ERP-system-must-for-business-success.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Detailed data about production and quality inspections

As far as a manufacturing organization is concerned, these are the most important factors affecting profitability and success. If this data could be captured and validated as the activities are happening, everyone in the organization will have accurate, timely information for decision-making.

eresource ERP enables a single, logical portal to capture and validate this information as it is happening on the production floor. When using the web=based ERP system eresource, data will be captured and validated in real time, summarized and instantly available to decision makers throughout the organization, wherever they may be and whatever role they may play.

Today's manufacturing solutions should enable shop floor workers to be knowledge workers. They should have a system that is capable of doing everything needed at his fingertips to set up the work center quickly and accurately and to make, count and measure parts or assemblies. Drawings, setup instructions, material requirements, customer alerts, inspection specifications and more should be available in electronic form on the shop floor. Alerts can be triggered immediately if a dimension or operating parameter is out of specification. Also when operators makes errors it could be identified on the spot and corrective actions can be taken immediately.

For more information kindly visit: http://www.eresourceerp.com/data-about-production-and-quality-inspections.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Wednesday, November 16, 2011

Implement eresource ERP in 90 days

Over the years the SMEs in India have witnessed a drastic change in their style of functioning. This was due to the emergence of powerful ERP tool like resource. eresource ERP system has emerged as the core of successful information managemenhttp://www.blogger.com/img/blank.gift and the enterprise backbone of organizations.

Though difficulties of implementations have been widely cited in some write ups appeared periodically, eresource has found its own way to implement the system http://www.blogger.com/img/blank.gifsuccessfully within a limited time period. With our on-time guaranteed implementation program, eresource carry out most of its implementation successfully in SME segment within 90 days. This is a commendable service appreciated by all our customers who are fully satisfied with our system.
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When it comes to implementation, what is to be remembered is there are certain factors that were found to be critical to implementation success. These are ERP teamwork and composition; change management program and culture; top management support; business plan and vision; business process reengineering with minimum customization; project management; monitoring and evaluation of performance; effective communication; software development, testing and troubleshooting; project champion; appropriate business and IT legacy systems.

Customer satisfaction is our prime concern. Satisfaction could be attributed by fulfillment of one simple expectation that the company is using only one ERP system for all the transactions happening day in and day out. This system must typically include proper planning of salaries of employees, taxes, cash purchases, maintenances of machines, annual maintenance contract along with complete manufacturing planning, sales planning, engineering and design planning, and so on,

Apart from the special care taken during the implementation process, our methodological training also holds key to the success of eresource ERP system in whole. Our training session includes information sharing in power point presehttp://www.blogger.com/img/blank.gifntation about the brand details, its flexibilities, strength and successful installation apart from the core practical session which is a user-based special training method.

What is not to be forgotten is that many brands are not providing adequate training to the user which ultimately results in improper functioning of the system. We have realized that training is equally important as the system implementation itself and full attention is given to training of the users of the ERP system.

For the successful functioning of an ERP system, the users need to have the skill for using the functionality relevant to their roles. They should understand the basic concepts of ERP and also how to perform the day-to-day activities in the ERP system. Not only the users but others who are directly or indirectly connected to the functioning of an organization also need to know what is an ERP is and its http://www.blogger.com/img/blank.giffunctionalities. This includes managers, who should have at least an appreciation of what the system does. Ideally, the project manager should have a good understanding o fall aspects of the system so that he can be effective in dealing with any issues raised.

eresource training session provides a good foundation for all these requirements. What must be realize is for a successful running of an ERP system a select number of people will require more specific technical training which is covered at our training program.

We also train the system administrators how to setup the system and maintain it. They will require knowledge about how to handle system security and deal with technical problems. They will need to develop a level of understanding of the functionality so that, at some stage after implementation when the project teamhttp://www.blogger.com/img/blank.gif is disbanded, they are able to manage the system smoothly.

eresource is here to make your business success. We always go an extra mile to ensure that you get the full benefit our system. When you sign an agreement with us for implementing an ERP system in your organization, we make it sure that success on your way. We don't just implement an ERP system in your organization in 90 days but we make it sure that your staff is well trained to handle the system effectively and successfully.

For more information kindly visit: http://www.eresourceerp.com/Implement-eresource-ERP-in-90-days.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Thursday, November 3, 2011

What is lead time and how the inventory management is maintained

Lead time is the time that elapses between the placing of an order (either a purchase order or a production order issued to the shop or the factory floor) and actually receiving the goods ordered.

If a supplier (an external firm or an internal department or plant) cannot supply the required goods on demand, then the client firm must keep an inventory of the needed goods. The longer the lead time, the larger the quantity of goods the firm must carry in inventory.

A just-in-time (JIT) manufacturing firm, such as some automobile manufacturing fims, can maintain extremely low levels of inventory. Some of these companies take delivery of some goods as many as 18 times per day. However, steel mills may have a lead time of up to three months. That means that a firm that uses steel produced at the mill must place orders at least three months in advance of their need. In order to keep their operations running in the meantime an on-hand inventory of three months' steel requirements would be necessary.

Inventory and Material Management

Inventory Management Module in eresource ERP provides a powerful and flexible set of features to help you manage and report your inventory information. eresource Inventory Management facilitates processes of maintaining the appropriate level of stock in a warehouse. The activities of inventory control involves in identifying inventory requirements, setting targets, providing replenishment techniques and options, monitoring item usages, reconciling the inventory balances, and reporting inventory status.

For more information kindly visit: http://www.eresourceerp.com/What-is-lead-time.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Wednesday, November 2, 2011

Suitably optimized ERP for Small and Medium sized organizations

It is not a secret that with advent of eresource in the ERP market, there is a tremendous change in the way organizations used to operate. It was believed that ERP was meant only for the big organizations. That is because almost all the leading ERP system available in the market were mainly developed their application to suit these big organizations.

eresource has realized that majority of the organizations in the manufacturing sector were small and medium categories and their operations are managed with average 100 or less than employees. This has inspired us to develop an ERP application that will suit and benefit this majority category. Gradually, realizing the benefit of our ERP solution, many of these smaller manufacturers have started adopting eresource ERP which is suitably optimized for smaller operations.

Web-based resource ERP is becoming a driving force in the manufacturing sector. There is no doubt our system is getting smarter with very implementations. Computer power that was once reserved for network servers is now embedded in shop floor equipment. This is not the only advantage. Advanced ERP system like eresource application allows users of ERP system to work anywhere anytime.

Web-based eresource ERP also has unique way of functionality with its dynamic modeling. Advanced ERP systems like eresource ERP consider order lead times and may even have a list of substitute parts and alternate suppliers but the actual heuristics used to determine quantities and order times do not change.

eresource ERP has been incorporated with all the modules that are required for the functioning of a manufacturing division with the latest functionalities.

It is also important that small and medium sized manufacturing organizations must consider using the web-based ERP solution instead of outdated legacy systems or other traditional ERP system. While selecting an ERP, the manager must make decisions based not only on vendors supply and customer's demand, but on vendor's projections and customers' expectations.

Small and medium-sized businesses are the major beneficiaries of ERP system and they are the main force that pushed the ERP growth in India. Inflexibility of earlier ERP systems from SAP, Oracle and PeopleSoft pushed the customization drive. Customers are moving from best-of-breed to a best-for-business approach, implying that they prefer extensions to their existing ERP for applications like planning and optimization, business intelligence and knowledge management. This has resulted in emergence of eresource ERP, an effective web-based ERP package.

The requirements of each company differ in terms of standard industry practices and unique practices. eresource ERP system caters to every need of an organization. The system is integrated with componentized solutions with standard modules and specific functionality to address the unique process.

For more information kindly visit: http://www.eresourceerp.com/Suitably-optimized-ERP-for-SMEs.html

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

Tuesday, November 1, 2011

ERP for Transportation Industry

This is the first time ever such an extensive and well integrated software for Fleet and Transport Industry is made. Eresource ERP for Fleet Management is the number one Fleet/Transport Management ERP that will help your business grow with guaranteed return on investment.
With eresource ERP in the operational mode, you can manage your Fleet and Transport business with efficiency and it is an user-friendly ERP solution. Irrespective of your fleet's strength, eresource ERP for Fleet Management can provide solution for all your vehicle operations, trucks, cars or any other commercial vehicles.

There is no place for an argument about the credibility or functionality of eresource ERP for Fleet Management. Eresource ERP for fleet Management industry is an unique fleet management ERP solution for you. This ERP solution will help you overcome overhead expenses, unexpected break-fix scenarios and downtime due to neglected fleet vehicles and equipment.

And eresource ERP for Fleet Management serves as a ready resource for fleet maintenance history, fuel usage, and driver details also you can easy manage areas like insurance, asset management, tire management, inventory management, LR management as well as all expenses associated with operating your fleet of motor vehicles and other mechanical assets.

eresource ERP for Fleet Management is a powerful configuration management system that based on master configuration, which allows you to easily create individual vehicle configurations and maintenance plans.

You are invitied to Manufacturing ERP Training Program: ttp://www.youtube.com/watch?v=lI8fEb0rITw

For more information kindly visit: http://www.eresourceerp.com/fleetmanagement.htm

Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234

ERP System and Manufacturing Industry

In today's highly competitive world it is essential for every organization to have a good erp software for manufacturing that will mana...