Tuesday, February 15, 2011

Customization of ERP software

Customization of ERP software becomes necessary in every part of the technology and because of this technology development most of the organizations tend to customize their software as per their requirement. Customization is the process of fitting the chosen ERP software to the needs of a specific organization.

Whenever the processes represented in the ERP software differ significantly from the processes used by the firm one has two options. First is to build the organizational process into the ERP software through customization. The second one is to change the practice followed by the firm to suit the process native to the ERP software.

For more information kindly visit: http://www.eresourceerp.com/customization-of-ERP-software.html

OR Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234/+91 22 65130234, e-mail (Sales): sales@eresourceerp.com,
e-mail (Help Desk): helpdesk@eresourceerp.com
]Web site: www.eresourceerp.com

Follow the CRM route. Customer delight is the key to enhance revenue

Ability to build strong customer relationship


THERE are a number of potential benefits in following the CRM (Customer Relationship Management) route. These are increased automation facilities, better use of existing resources, better quality of information, faster response time, improved customer targeting, better customer retention and increases sales.


The CRM application enhances the company's 'front office', focusing on sales, marketing and customer service. However, in order to be truly successful CRM must be seen as a combination of people processes and system rather than as a narrowly defined IT application. CRM is one piece of the new wave of ERP that focuses on outward facing processes, tying them together with the inside-the-enterprise transaction processing engine of the original ERP systems.


With the popularity of the Web and Web-based business, companies operating in a mass production world were able to truly personalize relationships with customers. The ability to build strong relationships with customers is causing renewed efforts among businesses to achieve lifetime value from current customers and to put strategic plans in place to go after lifetime value for new customers in new markets.


Companies are increasingly waking up to the fact that they can create new value by working creatively with business partners in the distribution chain and with consumers to reduce costs and cycle times of products, and to provide better order tracking information to customers.

Research has shown that only happy and satisfied customers are truly loyal and loyal customers keep coming back. Using information technology (IT), nimble companies can strengthen customer relationships by integrating sales, product configuration, planning and design processes with customers through existing and new channels.


Typically, a company has a set of preferred customers but welcomes orders from any qualified buyer. Since the industrial revolution companies have viewed orders as nothing more than a demand for their product or service. As the source of revenue, customers are treated with respect in hopes of getting repeat business.

In the world of eBusiness, companies can replicate the personal customer relationship that existed prior to mass markets by using knowledge of the customer to personalize customer service while continuing to sell standard products.


For more information kindly visit: http://www.eresourceerp.com/follow-the-CRM-route.html
OR Please Contact us at:

TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775, e-mail (Sales): sales@eresourceerp.com, e-mail (Help Desk): helpdesk@eresourceerp.com
Web site: www.eresourceerp.com.

Connection between ERP and e-business

E-business stands for 'electronic business',which involves communications and doing business electronically through the Internet. E-business is defined as the use of electronically enabled communication networks that allow business enterprises to transmit and receive information.

It can significantly improve business performance by strengthening the linkages in the value chain between businesses (B2B) and consumers (B2C). Besides increasing efficiency in selling, marketing and purchasing, e-Business achieves effectiveness through improved customer service, reduced costs and streamlined business processes. Furthermore, e-Business creates a strategic, customer-focused business environment for shared business improvements, mutual benefits and joint rewards.

Companies use the Internet to implement customer relationship management (CRM) and supply chain management (SCM) capabilities, which enabled them to link their operations seamlessly with customers and suppliers.

For example, a beverage manufacturer with 40% growth and Rs. 700 crore in annual sales revenue sells its products through 150 distributors nationwide as well as general stores and cafes in the country. By using ERP system and e-Business platform, the salespersons can track sales and promotions through the Internet and are provided assistance and suggestions to enhance their performance. The sales persons and distributors have access to commission reports and they can track and adjust sales orders. Through consolidating its financial, compensation, sales and depletion data into a single report, the organization prevents out-of-stock and partial shipments. The increased need for more labour force to handle customer service issues in the past was also eradicated by integrating ERP system with e-Business.

For more information kindly visit: http://www.eresourceerp.com/connection-between-ERP-and-e-business.html

OR Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234, +91 22 65130234, e-mail (Sales): sales@eresourceerp.com,
e-mail (Help Desk): helpdesk@eresourceerp.com
Web site: www.eresourceerp.com

common goals of ERP and TQM

Both Enterprise Resource Planning (ERP) and Total Quality Management (TQM) share similar goals - customer satisfaction, productivity improvement, increased competitiveness, waste reduction, effort duplication and so on. ERP system will help in achieving these goals when used in conjunction with TQM.

Here ERP has the role of an enabler of the TQM principles and philosophies. ERP is also benefited by the implementation of TQM. Effective use of TQM creates better performing ERP systems. TQM brings problem solving techniques and continuous improvement opportunities for all ERP systems. The effective use of TQM helps companies obtain the maximum return on investment from expensive investments.

Therefore, the organizations applying or targeting TQM in their businesses, ERP software has become an essential necessity.

TQM is a way of life for a company. It has to be introduced and led by top management. This is a key point. Attempts to implement TQM often fail because top management does not lead and get committed but just delegates and pays lip service.

Commitment and personal involvement is required from top management in creating and deploying clear quality values and goals consistent with the objectives of the company and in creating and deploying well-defined systems, methods and performance measures for achieving those goals.

These systems and methods guide all quality activities and encourage participation by all employees. The development and use of performance indicators is linked, directly or indirectly, to customer requirements and satisfaction, and to management and employee remuneration.


For more information kindly visit : http://www.eresourceerp.com/common-goals-of-ERP-and-TQM.html
OR Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234, +91 22 65130234.

Can organizations succeed without ERP

If an organization is very small in size, caters to the niche market and has very limited scope, then it can sometimes succeed without ERP. But today's organizations are becoming large and the products are becoming more and more complex in size, sophistication and technologies used. Also, a single group does not necessarily build the different components of a product.

This is the era of multi-site, distributed production, where different groups situated in different parts of the world develop the components of a system. In such a scenario, managing the activities of an organization is a very complex task. If proper control mechanisms and procedures are not in place, very soon the operations can get out of control and products and organizations can fail.

For more information kindly visit: http://www.eresourceerp.com/Can-organizations-succeed-without-ERP-system.html
OR Please Contact us at:

TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775, e-mail (Sales): sales@eresourceerp.com, e-mail (Help Desk): helpdesk@eresourceerp.com
Web site: www.eresourceerp.com.

Basic structure of a good ERP solution

ERP is the part of the interlinked processes that make up the total business and financial impact. Almost all the typical application systems are nothing but the data manipulation tools. They store data, process them, and present them in the appropriate form whenever requested by the user. In this process the only problem is that there is no link between the application systems being used by different departments.

An ERP system also does the same thing, but in a different manner. There are hundreds of such data tables which store data generated as a result of diverse transactions. These rather integrated for the speedy and accurate results required by multiple users, for multiple purposes, for multiple sites, and at multiple times.

Therefore, ERP solution implies that it be:

Flexible: An ERP system has to have modular application architecture. This means that various functionalities are logically clubbed into different business process and structured into a module which can be interfaced or detached whenever required without affecting the other modules. Comprehensive: It should be able to support variety of organizational functions and must be suitable for a wide range of business organizations.

Web-enabled capability: It should not be confined to the organizational boundaries; rather, it should support the on-line connectivity to the other business entities of the organization.

Best business practice: It must have a collection of the best business processes applicable worldwide.

For more information kindly visit: http://www.eresourceerp.com/basic-structure-of-a-good-ERP-solution.html

OR Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234, +91 22 65130234, e-mail (Sales): sales@eresourceerp.com
Web site: www.eresourceerp.com

Basic structure of a good ERP solution

ERP is the part of the interlinked processes that make up the total business and financial impact. Almost all the typical application systems are nothing but the data manipulation tools. They store data, process them, and present them in the appropriate form whenever requested by the user. In this process the only problem is that there is no link between the application systems being used by different departments.

An ERP system also does the same thing, but in a different manner. There are hundreds of such data tables which store data generated as a result of diverse transactions. These rather integrated for the speedy and accurate results required by multiple users, for multiple purposes, for multiple sites, and at multiple times.

Therefore, ERP solution implies that it be:

Flexible: An ERP system has to have modular application architecture. This means that various functionalities are logically clubbed into different business process and structured into a module which can be interfaced or detached whenever required without affecting the other modules. Comprehensive: It should be able to support variety of organizational functions and must be suitable for a wide range of business organizations.

Web-enabled capability: It should not be confined to the organizational boundaries; rather, it should support the on-line connectivity to the other business entities of the organization.

Best business practice: It must have a collection of the best business processes applicable worldwide.

For more information kindly visit: http://www.eresourceerp.com/basic-structure-of-a-good-ERP-solution.html

OR Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775/+91 22 65130234, +91 22 65130234, e-mail (Sales): sales@eresourceerp.com
Web site: www.eresourceerp.com

MPS in eresource ERP: An intelligent module that helps sales forecast

A logical representation of information for decision-making


Master Production Scheduling (MPS) is defined as an anticipated build schedule for manufacturing end items or product options by quantity per planning period. It represents what the company plans to product, expressed in specific configurations, quantities and dates.

Sales Operations Planning (S&OP) process authorizes MPS module various products that should be translated into the MPS. Thus, MPS is a listing of the end items (products) or major subassemblies (standard modules) which are to be produced in known quantity and when they should be ready for ship meant or further value addition.

MPS is a logical representation of information for decision-making. It is what the firm or plant expects to product in the short run. Each individual MPS has a supporting BoM or Formulae defining the components needed to product the planned quantities of the end item. Thus, MPS becomes the inputs to MRP.

MPS in eresource ERP provides the intelligence to interpret the signals it gets from sales and forecast to think of alternative means of satisfying customer demands, and to make adjustments in capacity, inventories and so forth, and allow the company to serve the customer without imbalance between supply and demand.

Here are the objectives of eresource ERP MPS module:


Development data (MPS) to give detailed planning (MRP II)
Provide devices to reconcile customer's desires with plant, material and vendor capabilities.
Furnish means to make reliable delivery promises and to evaluate the effects of schedule changes.
Coordinate plans and actions of all organization functions and measure their performance.
Provide management with means to authorize and control all resources needed to support integrated plans.
Schedule production orders and purchase orders for MPS items.
MPS also have other two principal functions. These are:


To serve as bases for planning material requirements, production of components, order priorities, and short-term capacity requirements. The function relates to the 'firm' period of the MPS, which is usually equal to the sum of production lead-times from release of purchase requisition to completion of MPS level items.
To serve as bases for estimating long-term demands on company resources such as people, plant and equipment, warehousing and capital.

For more information kindly visit: http://www.eresourceerp.com/MPS-module-in-eresource-ERP.htm
OR Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775,Web site: www.eresourceerp.com

No1 ERP software in India

eresource   expands ERP software over each   organization, operation   right from provider to member of the workforce to   the client. ERP ...