Both Enterprise Resource Planning (ERP) and Total Quality Management (TQM) share similar goals - customer satisfaction, productivity improvement, increased competitiveness, waste reduction, effort duplication and so on. ERP system will help in achieving these goals when used in conjunction with TQM.
Here ERP has the role of an enabler of the TQM principles and philosophies. ERP is also benefited by the implementation of TQM. Effective use of TQM creates better performing ERP systems. TQM brings problem solving techniques and continuous improvement opportunities for all ERP systems. The effective use of TQM helps companies obtain the maximum return on investment from expensive investments.
Therefore, the organizations applying or targeting TQM in their businesses, ERP software has become an essential necessity.
TQM is a way of life for a company. It has to be introduced and led by top management. This is a key point. Attempts to implement TQM often fail because top management does not lead and get committed but just delegates and pays lip service.
Commitment and personal involvement is required from top management in creating and deploying clear quality values and goals consistent with the objectives of the company and in creating and deploying well-defined systems, methods and performance measures for achieving those goals.
These systems and methods guide all quality activities and encourage participation by all employees. The development and use of performance indicators is linked, directly or indirectly, to customer requirements and satisfaction, and to management and employee remuneration.
Please Contact us at:TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Friday, March 8, 2013
Connection between ERP and e-business
E-business stands for 'electronic business', (http://www.eresourceerp.com/connection-between-ERP-and-e-business.html) which involves communications and doing business electronically through the Internet. E-business is defined as the use of electronically enabled communication networks that allow business enterprises to transmit and receive information.
It can significantly improve business performance by strengthening the linkages in the value chain between businesses (B2B) and consumers (B2C). Besides increasing efficiency in selling, marketing and purchasing, e-Business achieves effectiveness through improved customer service, reduced costs and streamlined business processes. Furthermore, e-Business creates a strategic, customer-focused business environment for shared business improvements, mutual benefits and joint rewards.
Companies use the Internet to implement customer relationship management (CRM) and supply chain management (SCM) capabilities, which enabled them to link their operations seamlessly with customers and suppliers.
For example, a beverage manufacturer with 40% growth and Rs. 700 crore in annual sales revenue sells its products through 150 distributors nationwide as well as general stores and cafes in the country. By using ERP system and e-Business platform, the salespersons can track sales and promotions through the Internet and are provided assistance and suggestions to enhance their performance. The sales persons and distributors have access to commission reports and they can track and adjust sales orders. Through consolidating its financial, compensation, sales and depletion data into a single report, the organization prevents out-of-stock and partial shipments. The increased need for more labour force to handle customer service issues in the past was also eradicated by integrating ERP system with e-Business.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
It can significantly improve business performance by strengthening the linkages in the value chain between businesses (B2B) and consumers (B2C). Besides increasing efficiency in selling, marketing and purchasing, e-Business achieves effectiveness through improved customer service, reduced costs and streamlined business processes. Furthermore, e-Business creates a strategic, customer-focused business environment for shared business improvements, mutual benefits and joint rewards.
Companies use the Internet to implement customer relationship management (CRM) and supply chain management (SCM) capabilities, which enabled them to link their operations seamlessly with customers and suppliers.
For example, a beverage manufacturer with 40% growth and Rs. 700 crore in annual sales revenue sells its products through 150 distributors nationwide as well as general stores and cafes in the country. By using ERP system and e-Business platform, the salespersons can track sales and promotions through the Internet and are provided assistance and suggestions to enhance their performance. The sales persons and distributors have access to commission reports and they can track and adjust sales orders. Through consolidating its financial, compensation, sales and depletion data into a single report, the organization prevents out-of-stock and partial shipments. The increased need for more labour force to handle customer service issues in the past was also eradicated by integrating ERP system with e-Business.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
BUILD STRONG CUSTOMER RELATIONSHIP CRM
Follow the CRM route. Customer delight is the key to enhance revenue
Ability to build strong customer relationship
THERE are a number of potential benefits in following the CRM (Customer Relationship Management) route. (http://www.eresourceerp.com/follow-the-CRM-route.html) These are increased automation facilities, better use of existing resources, better quality of information, faster response time, improved customer targeting, better customer retention and increases sales.
The CRM application enhances the company's 'front office', focusing on sales, marketing and customer service. However, in order to be truly successful CRM must be seen as a combination of people processes and system rather than as a narrowly defined IT application. CRM is one piece of the new wave of ERP that focuses on outward facing processes, tying them together with the inside-the-enterprise transaction processing engine of the original ERP systems.
With the popularity of the Web and Web-based business, companies operating in a mass production world were able to truly personalize relationships with customers. The ability to build strong relationships with customers is causing renewed efforts among businesses to achieve lifetime value from current customers and to put strategic plans in place to go after lifetime value for new customers in new markets.
Companies are increasingly waking up to the fact that they can create new value by working creatively with business partners in the distribution chain and with consumers to reduce costs and cycle times of products, and to provide better order tracking information to customers.
Research has shown that only happy and satisfied customers are truly loyal and loyal customers keep coming back. Using information technology (IT), nimble companies can strengthen customer relationships by integrating sales, product configuration, planning and design processes with customers through existing and new channels.
Typically, a company has a set of preferred customers but welcomes orders from any qualified buyer. Since the industrial revolution companies have viewed orders as nothing more than a demand for their product or service. As the source of revenue, customers are treated with respect in hopes of getting repeat business.
In the world of eBusiness, companies can replicate the personal customer relationship that existed prior to mass markets by using knowledge of the customer to personalize customer service while continuing to sell standard products.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Ability to build strong customer relationship
THERE are a number of potential benefits in following the CRM (Customer Relationship Management) route. (http://www.eresourceerp.com/follow-the-CRM-route.html) These are increased automation facilities, better use of existing resources, better quality of information, faster response time, improved customer targeting, better customer retention and increases sales.
The CRM application enhances the company's 'front office', focusing on sales, marketing and customer service. However, in order to be truly successful CRM must be seen as a combination of people processes and system rather than as a narrowly defined IT application. CRM is one piece of the new wave of ERP that focuses on outward facing processes, tying them together with the inside-the-enterprise transaction processing engine of the original ERP systems.
With the popularity of the Web and Web-based business, companies operating in a mass production world were able to truly personalize relationships with customers. The ability to build strong relationships with customers is causing renewed efforts among businesses to achieve lifetime value from current customers and to put strategic plans in place to go after lifetime value for new customers in new markets.
Companies are increasingly waking up to the fact that they can create new value by working creatively with business partners in the distribution chain and with consumers to reduce costs and cycle times of products, and to provide better order tracking information to customers.
Research has shown that only happy and satisfied customers are truly loyal and loyal customers keep coming back. Using information technology (IT), nimble companies can strengthen customer relationships by integrating sales, product configuration, planning and design processes with customers through existing and new channels.
Typically, a company has a set of preferred customers but welcomes orders from any qualified buyer. Since the industrial revolution companies have viewed orders as nothing more than a demand for their product or service. As the source of revenue, customers are treated with respect in hopes of getting repeat business.
In the world of eBusiness, companies can replicate the personal customer relationship that existed prior to mass markets by using knowledge of the customer to personalize customer service while continuing to sell standard products.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Customization of ERP software
Customization of ERP software becomes necessary in every part of the technology and because of this technology development most of the organizations tend to customize their software as per their requirement. Customization is the process of fitting the chosen ERP software to the needs of a specific organization.
Whenever the processes represented in the ERP software differ significantly from the processes used by the firm one has two options. First is to build the organizational process into the ERP software through customization. The second one is to change the practice followed by the firm to suit the process native to the ERP software.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Whenever the processes represented in the ERP software differ significantly from the processes used by the firm one has two options. First is to build the organizational process into the ERP software through customization. The second one is to change the practice followed by the firm to suit the process native to the ERP software.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Discrete ERP Manufacturing
Boon for small and midsize businesses
eresource ERP's Discrete Manufacturing module is part of eresource Manufacturing ERP, which integrates seamlessly with all functions of an organization.(http://www.eresourceerp.com/discrete_erpmanufacturing.htm) eresource ERP for Discrete Manufacturing provides an comprehensite MRP II (Manufacturing Resource Planning) that caters to all requirement of product manufacturing lifecycle, from initial design and engineering through work-in-process to cost and quality management.
eresource ERP for Discrete Manufacturing serves all aspects of manufacturing operations needed by mid-sized manufacturers. Core modules include Master Production Scheduling, Bill of Materials handling, Routings, Material Requirement Planning, Engineering Change Notes (ECN), Maintenance, Shop Floor Controls, Purchase and Inventory Management as well as Sales.
Benefits at a glance
Minimise manufacturing cost and increase of resource utilisation
Cut down production bottlenecks
On-time delivery performance
Transparent operational control
eresource ERP is scalable and adapts to your business dynamics. eresource discrete ERP solution will help you build robust systems and processes for product development
Please Contact us at: TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
eresource ERP's Discrete Manufacturing module is part of eresource Manufacturing ERP, which integrates seamlessly with all functions of an organization.(http://www.eresourceerp.com/discrete_erpmanufacturing.htm) eresource ERP for Discrete Manufacturing provides an comprehensite MRP II (Manufacturing Resource Planning) that caters to all requirement of product manufacturing lifecycle, from initial design and engineering through work-in-process to cost and quality management.
eresource ERP for Discrete Manufacturing serves all aspects of manufacturing operations needed by mid-sized manufacturers. Core modules include Master Production Scheduling, Bill of Materials handling, Routings, Material Requirement Planning, Engineering Change Notes (ECN), Maintenance, Shop Floor Controls, Purchase and Inventory Management as well as Sales.
Benefits at a glance
Minimise manufacturing cost and increase of resource utilisation
Cut down production bottlenecks
On-time delivery performance
Transparent operational control
eresource ERP is scalable and adapts to your business dynamics. eresource discrete ERP solution will help you build robust systems and processes for product development
Please Contact us at: TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra
Friday, March 1, 2013
Fit the ERP system into business process functionally and economically
What is critical for a company to figure out is how the implementation of a Web-based ERP System like the eresource will make its Business process more efficient and systematic. A company cannot allow the ERP vendor simply walk away with multimillion-dollar ERP project after the implementation. That is because the situation is going to be very difficult for the company if they realize later that some part of the application does not support the companys business functions. In such cases there are only two options left before the company. Either change the Business process to accommodate the software, which will mean deep changes in long-established ways of doing business (that often provide competitive advantage) and shake up important peoples roles and responsibilities (something that few companies have the stomach for) or they can modify the software to fit the process, which will slow down the project.
It is also risky that it can introduce dangerous bugs into the system and make upgrading the software to the ERP Vendors next release excruciatingly difficult because the customizations will need to be torn apart and rewritten to fit with the new version.
Needless to say, a shift from the traditional legacy system to a methodical eresource ERP System is a project of breathtaking scope, and the price tags on the front end are not going to bring any uneasiness to any CFOs. In addition to budgeting for software costs, financial executives writing cheques to cover consulting, process rework, integration testing and a long laundry list of other expenses can be avoided. The companies can also expect the benefits of eresource ERP System start to manifesting itself within a short period of time.
The training cost to users of eresource ERP in their new job processes is going to be at the lowest level. Also failure to consider data warehouse integration requirements and the cost of extra software to duplicate the old report formats can be avoided. A few oversights in the budgeting and planning stage can send ERP costs spiraling out of control. If that is taken care your ERP System is going to fit very well into your Business process , functionally and economically.
The following key points are useful in preparing the ground for ERP System implementation.
The importance of requirements
Avoiding scope-creep
The costs associated with scope-creep
The need for speedy client sing-off on deliverables
Change management procedures and their importance
The impact of a change request on the project
How to communicate and escalate grievances
The vendors pricing methodology
Collaboration and communication techniques for client staff and consultants
The importance of client liaison / project manager (when the vendor has a problem, to whom does it escalate this to resolve immediately?)
The degree to which a vendor can or cannot proceed without client inputs (e.g, system documentation, source code, the final documents)
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Mumbai
Tel: +91 22 25827692
+91 22 25828775
+91 22 41118000 / 8049 (50 lines)
ERP System Online Demo brings a closer view
ERP System s do not neatly fit the traditional distinction between custom-built software and the 'off-the-shelf' packages in several aspects. This is because a ERP System is much broader than that of early enterprise solutions. ERP System s integrate many formerly discrete applications around a common database. They enable the adapters to integrate data and process through the organization and thy support nearly all functions
To understand the real benefit of an ERP System , eresource has introduced a Online ERP System Demo of its product through our website. The real picture of the eresource ERP System will become clear when the Online ERP demo of the product is given. An Online ERP System Demo of our product is webcasted periodically and any person from the management side or IT personnel can participate in Online ERP System Demo by registering their names and details through our website www.eresourceerp.com
Online ERP System demos are a better tool to understand the various integration/touch points and the participants could experience the different functionalities as well as they can also check for any shortcomings in the system which can be rectified as per their requirement.
In traditional Enterprise solution packages, Business process es and procedures are hard-coded making them inflexible. Adapting them to the unique business procedures of a particular organization usually requires modifications in the package code. It should be noted that modifying ERP System is often strongly discouraged.
What the top management and all the other people connected to an organization must realize that is whatever be the reason for the changeover to an ERP System , i.e. technical or strategic, it is impossible to separate them, since they affect each other. Implementation will also positively affect the other strategies like Business Development, Operational Development and System development.
Though eresource ERP serves large as well as small and medium scale industries alike, the SMEs have become the big beneficiaries of the system. This is due to the cost-factor associated with this system. Also eresource ERP with its expertise in providing vertical and micro-vertical solutions has nearly half of its software implemented in the SME sector. Monitored through a highly qualified implementation team, eresource ERP Solution is easy-to-deploy and proven Business Solution s to better meet the needs of customers across diverse industries . These factors have clearly demonstrated in our Online ERP Demo.
Unlike most other ERP Vendors who may refuse to make changes themselves, claiming high development and maintenance costs and low market demand eresource being a Web-based ERP System can be modified to fit into every need of its customers..
Our Online ERP System demo deliberates how you could access your business anytime and anywhere Also you could experience how the system simplifies back-office process automation for mid-sized and growing business. It provides real-time information about finance, order management, purchase, inventory, employee management, e-commerce and much more.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Mumbai
Tel: +91 22 25827692
+91 22 25828775
+91 22 41118000 / 8049 (50 lines)
To understand the real benefit of an ERP System , eresource has introduced a Online ERP System Demo of its product through our website. The real picture of the eresource ERP System will become clear when the Online ERP demo of the product is given. An Online ERP System Demo of our product is webcasted periodically and any person from the management side or IT personnel can participate in Online ERP System Demo by registering their names and details through our website www.eresourceerp.com
Online ERP System demos are a better tool to understand the various integration/touch points and the participants could experience the different functionalities as well as they can also check for any shortcomings in the system which can be rectified as per their requirement.
In traditional Enterprise solution packages, Business process es and procedures are hard-coded making them inflexible. Adapting them to the unique business procedures of a particular organization usually requires modifications in the package code. It should be noted that modifying ERP System is often strongly discouraged.
What the top management and all the other people connected to an organization must realize that is whatever be the reason for the changeover to an ERP System , i.e. technical or strategic, it is impossible to separate them, since they affect each other. Implementation will also positively affect the other strategies like Business Development, Operational Development and System development.
Though eresource ERP serves large as well as small and medium scale industries alike, the SMEs have become the big beneficiaries of the system. This is due to the cost-factor associated with this system. Also eresource ERP with its expertise in providing vertical and micro-vertical solutions has nearly half of its software implemented in the SME sector. Monitored through a highly qualified implementation team, eresource ERP Solution is easy-to-deploy and proven Business Solution s to better meet the needs of customers across diverse industries . These factors have clearly demonstrated in our Online ERP Demo.
Unlike most other ERP Vendors who may refuse to make changes themselves, claiming high development and maintenance costs and low market demand eresource being a Web-based ERP System can be modified to fit into every need of its customers..
Our Online ERP System demo deliberates how you could access your business anytime and anywhere Also you could experience how the system simplifies back-office process automation for mid-sized and growing business. It provides real-time information about finance, order management, purchase, inventory, employee management, e-commerce and much more.
Please Contact us at:
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Mumbai
Tel: +91 22 25827692
+91 22 25828775
+91 22 41118000 / 8049 (50 lines)
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